nnnko's Privacy Policy

nnnko is an online sports betting and casino platform that provides entertainment services to Bangladeshi players. We believe that the protection of your personal information is a fundamental right, and we treat that right with the utmost importance.

This privacy policy ("Policy") applies to the nnnko website (nnnko.lat) and all services operated under it. By using this website or registering for any service, you consent to your information being processed under the terms described in this policy. If you do not agree with any part of this policy, please refrain from using our services.

The words "we", "our", or "nnnko" used in this policy refer to the entity operating the platform. "You" or "user" means any person visiting the nnnko website or using its services.

1.1 Information Provided Directly

When you create an account on nnnko or use our services, you may voluntarily provide the following information:

• Full name and username
• Email address and mobile number
• Date of birth (for age verification — only users 21 and above are permitted)
• Residential address
• Identity verification documents (where applicable)
• Financial transaction information (related to deposits and withdrawals)

1.2 Automatically Collected Information

When you access our website, our systems may automatically collect certain technical information, including:

• IP address and device identifier information
• Browser type, version, and operating system
• Time spent on the website and page visit history
• Referral source (which link you came from)
• Information obtained through cookies and similar tracking technologies

1.3 Information Received from Third Parties

In some cases we may collect supplementary information from identity verification services or payment processors. This information is used solely to ensure the security of your account and to prevent fraud.

2.1 Service Operation and Improvement

We use the collected information for the following purposes:

• Creating, managing, and verifying your account
• Processing deposit and withdrawal transactions
• Providing bonuses and promotional offers
• Improving the quality of our services and developing new features
• Identifying and resolving technical issues

2.2 Security and Compliance

Your information helps us meet the following obligations:

• Preventing fraud, money laundering, and other illegal activities
• Age verification — ensuring services are provided only to those 21 years of age or older
• Enforcing responsible gambling policies
• Maintaining the overall security and integrity of the site

2.3 Communication and Support

We use your information to communicate with you — such as account notifications, transaction confirmations, responding to customer support requests, and informing you of important policy changes. Our support team is available 24/7 via live chat and email ([email protected]) to assist you in both Bengali and English.

3.1 Sharing with Third Parties

nnnko does not sell, rent, or disclose your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

• Service providers: With our partner organizations for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure management — only necessary information, under contract.
• Legal obligations: In response to a court order or a lawful request from a competent authority.
• Company restructuring: In the event of a merger or acquisition — in which case you will be notified in advance.

3.2 International Data Transfers

Our servers may be located in various countries. When international transfers are required to process your information, we ensure that appropriate safeguards are maintained and that the information remains protected in accordance with this policy.

4.1 Data Retention Period

We retain your personal information only for as long as it is needed. Specifically:

• For the entire duration that your account remains active
• For a defined period after account closure to meet legal requirements
• Financial transaction records are retained as required for long-term audit purposes

4.2 Security Measures

nnnko applies industry-standard technical and organizational measures to protect your information:

• All data transfers secured by SSL (Secure Socket Layer) encryption
• Encryption of stored data
• Regular security testing and updates
• Access controls — only authorized staff can view information
• Automated systems to monitor suspicious activity

However, it is not possible to guarantee 100% security on the internet. If you suspect a security breach, contact [email protected] immediately.

5.1 What Cookies Are and How We Use Them

Cookies are small text files stored on your device. nnnko uses cookies for the following reasons:

• Keeping you logged in and managing sessions
• Remembering your preferences and language settings
• Analyzing and improving site performance
• Detecting fraud and misuse

5.2 Cookie Controls

You can disable cookies from your browser settings. However, please note that disabling certain cookies may cause some features of the site to not work properly — in particular those related to login and payment.

6.1 Your Information-Related Rights

As a nnnko user, you have the following rights:

• Access: You may request to know what information we hold about you.
• Correction: If the information we hold is incorrect or outdated, you may request a correction.
• Deletion: In certain circumstances you may request that your information be deleted — however, this may not be possible where legal obligations apply.
• Objection to processing: In certain cases you may object to the processing of your information.
• Portability: You may receive a copy of your information in a structured digital format.
• Withdrawal from marketing: You may request to stop receiving promotional communications at any time.

To exercise these rights, email [email protected]. We will respond to your request within a reasonable time.

nnnko's services are strictly for those aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. If we suspect that a minor's information has entered our system, we will immediately delete that information and close the associated account.

If you believe your child or a minor you know has been using our services, notify us immediately at [email protected].

nnnko may update this privacy policy from time to time. Changes will be published on this page and the revision date will be noted at the top. For significant changes, we may notify you by email.

Continued use of the site after a policy update will be taken as your agreement to the new policy. We therefore recommend reviewing this page regularly.

9.1 Privacy-Related Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live chat: Via the website's 24/7 support chat (Bengali and English)

We treat your privacy-related requests with the highest importance and aim to respond promptly. nnnko is always committed to protecting your information.

9.2 Related Policies

Our full service terms and conditions and responsible gambling guidelines are published separately. Follow the links below to review them:

• Terms & Conditions — Full terms of service
• Responsible Gaming — Guidelines for safe gambling
• About Us — Learn more about the nnnko platform